Forum team are best placed to help and issue has been flagged to them. Virgin Media customers can get unlimited online protection. ago A warm welcome and thanks for posting on our community forums. Many apologies for the issues faced, can I ask is the Child safe working - 5394022The Virgin Media Connect app is the control unit for your WiFi that helps keep you connected, and it’s available to anyone with a Hub 3, 4, 5 or Hub 5X. Please can you advise. Update 2 (June 22, 2023) 04:41 pm (IST): The Virgin Media support team confirmed that the issue has finally been resolved. Child safe is not working. Please help, I’ve got young, curious kids spending more time than usual on their screens over half term! Child safe not workingHi Shaz - unfortunately this issue has been going on for several weeks and there is no fix provided by Virgin - weeks of excuses but no-one has managed to change this as yet sadly. So I’ve gone in through the Account settings/Online Security and it looks like it works (it confirms that it’s applied the settings) but it does. 168. We would like to show you a description here but the site won’t allow us. 1. Kickass Torrent is another alternative to The Pirate Bay that we will talk about. 1 Kudo. co. Apply the Public DNS to the computer / device / your own Router i. Child safe not working. Expand the Email option. Sorry that your web safe is not working on a particular site. Destinations & onboard. net Account from an Email Program using IMAP. It’s easy to turn on. Doesn't work in Igconito, Chrome Browser, Edge or Safari. This setting is useful if you want to turn off parental controls on a child’s iPhone. Some well-known web safe fonts include: Arial; Helvetica; Verdana; Georgia; Times New Roman; Tahoma; Pro-tip: use CSS Fonts to find lesser. " - using pop3. SpeedA Former User 30 Mar 2017, 00:55. Log in to your Virgin Media account using your email address and password. in Switched On Families 4 weeks ago; Child and Web safe - cannot access some sites in Security matters a. Ben Schlappig. A new secure password will be generated for you. Vishing calls received for both Virgin Media and O2 in Security matters yesterday; Child safe not working in Security matters Tuesday; Cannot Turn Off Websafe and Child Safe in Security matters a week ago; Child Safe not working in Security matters 2 weeks ago; Your filter is blocking legitimate sites in Security matters 2 weeks agoAccess Virgin Media router settings in modem-only mode One of the settings you may have previously accessed using the address above is the one to put the Virgin Media router in modem-only mode. Try both Mac and Windows. If you've got a question about your Virgin Atlantic Holidays booking or Virgin Atlantic flight, you'll find the answer here. SpeedQuickStart, set up and connections. . I still have an active Virgin Media account and nothing has changed that I'm aware of, but a couple of days ago I started getting authentication errors when trying to access email ("Your email server rejected your login. virgin. Forum; Apps. 3. 8. This is both logging in via web browser and mail app on her. One of the more basic fixes is to restart all your hardware, including restarting both your PC and Virgin Media Hub by switching off the router and then waiting a few minutes to turn it back on. Stream from Virgin Media. Web Safe is a rotten product which is being foisted upon users in a manner which is unbecoming of a decent ISP. Virgin Media is a popular internet service provider in the United Kingdom. If the problem persist post back here to have issue flagged to the forum team. Since the work being done on the email service (16/06/23) my wife's email has been not updating and is last message is the one on the16th June. So I’ve gone in. I am really suferring from inability to enable Web Child Safe in my Virgin media acoount. I changed to Virgin DNS manually too, but that still doesn't work. Over 400 servers in the UK and over 5,500 worldwide. Virgin Mobile package. If you haven’t changed your password, the default one is placed on the bottom of the router. 1. From the device on which Web Safe appears not to be working:. Flynn, a research dietitian at Miriam. Networking and WiFi. My Virgin Media App. I've tried a router reboot but that has not fixed it. People say to go into the Firewall section and disable certain setting that aren't there the option I have are:If you’re seeing lights that are different to those listed and your WiFi is not working, first try to reboot the Hub. 1/help for specific device where Web Safe is not working. Email not working. Hi, I've noticed the VM web safe is not working properly. QuickStart, set up and connections. I advise that Virus Safe - Enabled Child Safe - Disabled ( if Enabled expect to bloc access to Conf Calls, Messenger Apps, Social Media, Office VPN, online Games etc etc. Child safe not working in Security matters Tuesday; Child Safe not working in Security matters 2 weeks ago; Installed Web Safe on Mac. Learn more about the check-in requirements and procedures for Delta and its partner airlines, including Virgin Atlantic, and get ready for your trip. 168. Hey , Welcome to the community and thanks for taking the time to post your issue on the forums. Although VPNs are not illegal in the UK, Virgin Media chooses this policy, thus preventing their use. Internet not working on Mac even though all other devices are ok in Security matters 2 weeks ago; Re: Child Safe Not Working in Security matters 2 weeks ago; Web safe not working in Switched On Families 2 weeks ago; Re: Child Safe not working in. . No there is not; technically not possible. It isn't safe for children to browse using Virgin's services at the moment - it is worth highlighting to others as wel. Networking and WiFi. Have turned setting off and. SpeedHi - my child safe settings are no longer saving - I get the same message each time: "Sorry the changes you made were not saved, please try again. Virgin Media; My Virgin Media; Shop; Help;. I have never turned on parental controls and the sites not working are the sites blocked by virgin mobiles parental controls. org. ) Brand: Ellora Farms. With reference to the answer to the question of how to fix Netflix is not connecting to Virgin Media, it is necessary to have an uninterrupted Internet Connection. VM web safe not working (unable to configure it or turn it on/off is a regular source of complaint on the forums) and it works via VM DNS. 3) Type cmd into the Windows 10 or 11 search bar, press Enter and then open the Command Prompt. 8. You can also call 202 from your O2 phone or ring 0800 902 0217 * from a landline. Login to the Virgin Media account and in the Web Safe section set Child Safe to Disabled. I've been noticed that recently I can not visit certain websites such as reddit and any adult sites. 168. Web Safe is not implemented on the router - it's in place upstream in the Virgin Media network. Web Safe: Web Safe will not automatically be set to on. Claims from VM Mod team that Child Safe management is fixed, have proved to be quite false. I am sorry to hear you have been unable to make any changes to web safe. I have enabled child safe and even added some explicit sites to the deny list on the account page, however these sites are not blocked and are still accessible. Options. Can we ask if your child safe is enabled in your Virgin Media account and that you’re not using a VPN. My Virgin Media App. Note you will need the passwords from the bottom of the Hub afterwards, so make sure they are legible. Virgin Media Security is a top of the range internet security package that helps keep you and your family safe and secure online. 9. Do not post the resulting output. Downloading is fine, currently downloading at 540mbps. However, the ability to transfer points from Amex and Chase is still temporarily unavailable. It is common for some problems to be reported throughout the day. Not able to access websafe_setting page (able to go to update_profile page). I have my own user end protection against malicious sites so neither is desirable. We would like to show you a description here but the site won’t allow us. Security matters. 1. 0. Just sign into My Virgin Media and. If you would like the Web Safe settings changed, let us know as this can be a work around for now. Options. Yes, you are right, technically Virgin Media could apply any "other" traffic management. Cables all ok. I thought it was my phone at first, but now I am testing on the PC, it turns out this is to do with the Child Safe feature not working. on 01-10-2022 16:28. 1. Browse Virgin Media Virgin Media Community. Its features include firewall, parental control, ad blocker, identity theft protection and privacy manager. You may also benefit from performing a PIN hole reset on the Hub to see if this gets things working again. QuickStart, set up and connections. 4. shows connected to Virgin Media Business. I have found myself blocked from accessing certain websites by 'child safe' and 'Web Safe' which I did not ask to be activated on my account. If the AS Name does not contain Virgin Media then: if Hub is in modem mode and third party router is used then confi. So you can kick back and enjoy yourself, knowing somebody’s got your. Options. wrote: Thanks for the assist. Abdelmonem. Are you seeing the old UI (left) or the new UI (right). On Bing: Select Menu > SafeSearch. I can't do this. This is the mode you choose if you’ve decided to use a third-party router, such as the Netgear Orbi system or Google Wifi . . When I go to the settings page and click to turn on, I get the message " Sorry the - 5319009. . Web Safe does not block all unsafe or inappropriate online content & is intended only to assist parents with keeping their family safe online. Check that childsafe is enabled on your Virgin Media account. When the search is complete click on the Control Panel icon. . Child safe not working in Security matters Tuesday; Child Safe not working in Security matters 2 weeks ago; Installed Web Safe on Mac. Virus Safe - Enabled. QuickStart, set up and connections. There are two Orphan Email accounts. My Virgin Media makes managing your account easier with all your information in one place. Go to solution. Tom Mockridge, Virgin Media’s CEO, said:. The Web Safe solution will similarly work in conjunction with Virgin’s F-Secure SAFE software, which protects consumer devices when outside of the home (e. Although buying a single bottle can be expensive ($24 for 250 ml,) purchasing larger quantities offers much better value ($39. You can call our Customer Service team on 150 from your Virgin Media phone or mobile, or 0345 454 1111* from any other phone. e. If you changed to Google Public DNS i. Click the big on/off icon to connect. Virgin Orbit was unable to close a potential deal with. IntroductionThis information applies to all four Virgin Media Email domains. Whilst Virgin Media investigate the cause consider manually setting the DNS on specific devices where some form of protection, for. 168. Kattea1. com 194. Access your Virgin. I have tried to turn off websafe but cannot reach account settings as the webpage is not working and comes up with the 'oops. Child Safe not working in Security matters yesterday; Child safe not working in Security matters a week ago; Child safe issues, Virgin Media customer service is appalling in Security matters a week ago; Child safe not activating in Switched On Families 2 weeks ago; Cannot Turn Off Websafe and Child Safe in Security matters 2 weeks agoApple Mail not working over home broadband, everything else is OK in Networking and WiFi yesterday; Virgin media web email account not working in Email yesterday; My modem keeps making a whining noise in Networking and WiFi yesterday; Intermittent buffering (Twitch / Youtube etc) in Speed yesterdayQuickStart, set up and connections. Want to use and download a VPN but all websites are blocked and when trying to connect with a VPN it refuses to connect I've looked at ways to fix but the options people say to enable and disable are not there. If the latter then when signed in to My Virgin Media go to Web Safe Settings (old UI) and try making the changes there-- I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Networking and WiFi. Web Safe: Web Safe will not automatically be set to on. 1. SpeedChild Safe show is off but it's on and can't change it. It’ll check for connection issues affecting your broadband status, problems with Virgin Media TV performance, or show if the landline’s not working in your area. Do NOT reboot the Hub, just let it do it's thing. I called customer services who want to send a third engineer on Friday. 8. Account - Cable. Tuning in. I usually just use my browser to get the magnet links and then paste them into my torrent client. Internet not working on Mac even though all other devices are ok in Security matters 3 weeks ago; Re: Child Safe Not Working in Security matters 3 weeks ago; Web safe not working in Switched. any help would be helpful. This number is specifically for questions about mobile services, and can only be accessed from a Virgin Media mobile phone. . 168. 1. We’ll send you a confirmation email or text if we’ve found your. If the AS Name does not contain Virgin Media then:. 1. Fix your broadband WiFi Pods and Boosters Complaints Encountering problems with your Virgin Media services or products? Then look no further than our Virgin Media help and support portal to get back on track. Work differently. Then, open your. On my account its activated but it doesn't filter out any of the websites i want on any device connected to the network. Try both Mac and Windows. Tried every browser, device, incognito mode etc. com 9. Go to Switched on Families Web Safe Web Safe automatically blocks access to sites it believes are either unsuitable for children, fraudulent or contain viruses. Requires activation. Check in. If possible, avoid calling when you are rushed for time. NEW - BRIGHTER BUSINESS BANKING IS HERE. . Customers that wanted to use office VPN struggled to have Child Safe disabled, equal numbers of parents with young kids were unable to get Child Safe enabled or modified to. 4. I just got a URL from the IT team for the VPN. Nov. Yup, Call-Me-Dave and Theresa May-Not have decided that we aren't sufficiently puritanical in our online browsing. Web safe not working when enabled in Security matters Sunday; Latest Phishing News 20/10/2023 in Security matters Friday; Child safe locks auto- enabled can’t change? in Security matters a week ago; Latest Phishing News 17/10/2023 in Security matters a week ago Type SERVER 1. It's been on since the start. I noticed a few days ago that it stopped blocking any of the sites it is supposed to (including the specific site above, and gambling sites. 1. SpeedCheck email's Junk and Spam folders. Whether you're a Virgin Media broadband or mobile customer, with the My Virgin Media app you can manage your account - and so much more - at the touch of a button. Welcome to the community and thanks for taking the time to post your issue on the forums. Contact the site operator for further help. Just to set expectations the issues with Child Safe have persisted for over 12 months. When accessing a page I am advised "You can easily change your Web Safe. See all your connected devices and pause WiFi to individual ones whenever you like – perfect for when it’s the kids’ bedtime. - View and track your transactions with our automatic tagging of your. My booking. What do the colours mean? Yellow. It'll help to. My Child Safe settings are not working correctly. 1. Simply sign into your Web Safe works with any device connected to your home network, to block websites with viruses or malicious and unsuitable content. 100. It's been on since the start. com email account from a desktop email program, you'll need the IMAP and SMTP settings below: IMAP Settings. Find out more on our flying programme following the ongoing situation in Israel. More than half of UK adults think they’ll never fall for a scam – despite 43% of people knowing someone who has, according to research from Virgin Media O2 . You can even reboot your Hub from the comfort of your sofa. 4. Please help, I’ve got young, curious kids spending more time than usual on their screens over half term. Want to use and download a VPN but all websites are blocked and when trying to connect with a VPN it refuses to connect I've looked at ways to fix but the options people say to enable and disable are not there. 4. Posted in Email. 1. Not able to access websafe_setting page (able to go to update_profile page). I would immediately get an email confirming that changes were made. It's broadband and before you send me of on another hair-pulling-out round of useless checks where I uninstall everything on my computer and losing vital information along the way it looks like the problem (after making a seriously angry call to your help line after not even being able to make a formal complaint about this) AND my landline. in Switched On Families 2 weeks agoWe would like to show you a description here but the site won’t allow us. Switched On Families. 1. i have tried to solve this issue by calling up Virgin media but they are unable to understand how is this pos. Take us with you in four easy steps. SpeedChild safe not working in Security matters 2 weeks ago; Block websites by pattern in Switched On Families 3 weeks ago; A website is blocked in Switched On Families 3 weeks ago; Child Safe show is off but it's on and can't change it. Our network delivers the fastest widely-available broadband speeds to homes and businesses. The following example shows an AS Name of Virgin Media: If the AS Name is not Virgin Media then look at whether the DNS settings is manually set on the device or, if using the Hub in modem mode, on the router. 0. Launch company Virgin Orbit extended unpaid furlough for employees after a financing deal fell through over the weekend, a media report says. Hi, can you help me, I have the same issue where I want to turn off web safe but am unable to access the manage settings page for the web - 5104291. org. For service in Cantonese or Mandarin. Regards, Bashkaaa - 5395816Here's what I've tried so far: Using a mac desktop. Recommended for unvaccinated travelers of all ages traveling to the U. 1. Will Web Safe affect my Virgin TV Go or Virgin TV parental controls? Web Safe child safe mode only applies to your broadband connection and won’t change any of your TV Go or TiVo parental control settings. 1 and it has logged it. Try and Update or reinstall the VPN software Make sure that you power on your Virgin Media router. computers, tablets, smartphones etc. The reason the pages were hanging is that the re-routing address to the mandatory Web Safe options page was not going to an actual location. Best VPNs for Virgin Media. 1. Virgin Hyperloop uses a ‘near-vacuum’ environment within a tube, which enables high speeds, low power consumption, and almost completely removes aerodynamic drag. Once logged in you will see 2 filters; Virus Safe and Child Safe. Great to hear that this is now working, be sure to keep us updated with how you get on. 1. If you are new to Virgin Media, the Child Safe content filter is usually enabled and this does block the most VPNs. SpeedFWIW when using the Web Safe Settings link to the old site's page you must already be signed in otherwise it will show the new site's page — NB only works when using a desktop or laptop AFAIK 0 KudosProblems in the last 24 hours. Find and uncheck Turn on SafeSearch. 168. Phone. . I’ve seen previous posts suggesting going to the 1. Child safe locks auto- enabled can’t change? in Security matters yesterday; Child and Web safe - cannot access some sites in Security matters Sunday; Child Safe not working in Security matters a week ago; Child safe not working in Security matters 2 weeks ago; Child safe issues, Virgin Media customer service is appalling in Security. Reply. It was easy to login into my virgin media account and change the settings. You don’t need to be a web wizard to know how to take care of your kids online. And goi. Extra-virgin olive oil is the healthiest kind of olive oil because it contains natural chemical compounds known as phenols or polyphenols, says Mary M. Access Virgin Media router settings in modem-only mode One of the settings you may have previously accessed using the address above is the one to put the Virgin Media router in modem-only mode. com -u username:password. not the VM Hub. Child safe issues, Virgin Media customer service is appalling in Security matters yesterday; Child safe not activating in Switched On Families Saturday; Cannot Turn Off Websafe and Child Safe in Security matters Friday; Child Safe not working in Security matters Wednesday; Parental controls - can't block specific website in Switched On. Please look out for. If your household is with both Virgin Media and O2 and you have Volt benefits and you’ve forgotten the username or password for your My O2 account, follow the ‘Forgotten your username or password’ steps on the My O2 sign in page. ‘Extra Virgin Olive Oil’. Virgin Media Web Safe allows you to restrict certain types of websites on all devices connected to your home broadband with parental controls. POP3 Settings. Kickass Torrent has also been shut down by the authorities several times, but it has always. This is a guest blog and may not represent. This post looks at one of t. 123. using a laptop. Destinations & onboard. I tried to check the AS name as advised on the forum , here is what I found. Please could you check my account and get this sorted. You’ll pay nothing for 3 months (with no payment details needed upfront), then just £3 a month (or £30 a year). Whats going on, why are so many people having this issue. run the Standard test and confirm the. 1. SMTP Settings. Scroll to the bottom of the page, and Save. I’m losing the will to live. Sky Broadband [25]Often, the argument against more environmentally friendly ones is they don’t work as well – but that myth died with the success of Seventh Generation. Virgin Phone Switchover. Dial 780 for mobile services from any UK Virgin Media mobile. We would like to show you a description here but the site won’t allow us. The Websafe screen has changed - it used to look like the first picture but has now changed to look like the second picture. SpeedChild Safe not working in Security matters Tuesday; Child safe not working in Security matters a week ago; Child safe issues, Virgin Media customer service is appalling in Security matters 2 weeks ago; Child safe not activating in Switched On Families 2 weeks ago; Cannot Turn Off Websafe and Child Safe in Security matters 2 weeks agoQuickStart, set up and connections. Still not working. 8. 1 site and checking AS Name value says Virgin Media and it does. If I access the websites via EE, the SSL pops up just fine, when I do the exact same thing through Virgin Media the SSL is not working. 168. For passengers on board, it’s a comfortable, quiet and safe experience. Customers first started reporting problems on Monday, 19 June. Account - Mobile. Joining in. . Click: Settings. com:dhtyG15793Wj" It is important to keep the colon : and the spaces before that piece of text exactly as per the original line of text in step 1). Log in to your Virgin Media account using your email address and password. Having problems with Websafe again. Our Web Safe settings are : ++ Virus Safe - Enabled ++ Child Safe - Disabled I dare not revisit that page as what we have works for us. Learn more. com 194. Child Safe & Web Safe can easily be bypassed with a Public DNS, Web Proxy, Apple Relay or a VPN. Virgin Media accepts no responsibility for personal online activity. 1/help for specific device where Web Safe is not working. Find out more on our flying programme following the ongoing situation in Israel. Then check that you are not using a VPN, and that you are using the Virgin Media DNS servers (they are 194. Solved: Hi, I can't seem to turn on Web Safe. SAFe Enterprise® provides the entire portfolio the resources, tools, and insights needed to implement, grow, and sustain SAFe. Looking in this section of the forum is has been quite clear for many months the Web Safe management functions have been problematic to totally broken for many customers. Clicking on Control panel will open "more control options". The perfect. 1. what AS Name value is reported when you visit are you able to visit site?; BTW: is there are reason why you are access the old Web Safe page?. All companies within the Virgin Group aim to make an inclusive workplace for everyone, regardless. 1 into the address bar of your browser. You may want to start by seeing what your site report looks like using a tool like Blocked. Olive oil is commonly consumed in foods. in Security matters Sunday; Online security in Security matters Friday; Child safe mode is not turning on in Security matters Thursday; Online security in Switched On Families a week ago; Online security in Security matters a week ago Virgin Media and you have confirmed Child Safe is on. Child Safe is best turned OFF & kept OFF ! When ON it will prevent access to Office VPN, Zoom + Teams & the like, a wide range of Social Media, many TV Streaming & Catch Up services, many commercial websites etc etc. Child Safe is not working reported to VM. I thought it was my phone at first, but now I am testing on the PC, it turns out this is to do with the Child Safe feature not working. There’s a network fault in your area. Installed Web Safe on Mac. Move message to Spam folder (default) Flag a message as. We have now restored the ability to send and receive emails for all affected accounts. 100 and 194. Child safe won’t click on in Security matters Tuesday; Installed Web Safe on Mac. The downside of web safe fonts is that your options are limited compared to web fonts. ago pretty sure you can get around it with DNS changes, but don't quote me on that. Virgin Media; My Virgin Media; Shop; Help;. VM must get it fixed once and for all. comblueyonder. Get The App. This article will. for all devices. Suicide and self-harm These categories will remain blocked until you turn Child Safe off. I advise that. 1. I would be happy to take a further look into this for you but would need to confirm a few details via private message, please look out for my message and we can get started. Try to look for an email titled Reset Password via search bar.